At Starstruck, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, starstruckaus.com, and interact with our services.

1. Information We Collect

Personal Information: We may collect personal information you provide directly to us, such as your name, email address, shipping address, phone number, and payment details when you make a purchase or contact us.

Automatically Collected Information: We collect certain information automatically when you visit our site, including your IP address, browser type, device information, and browsing behaviour on our site.

Cookies and Similar Technologies: We use cookies and similar tracking technologies to improve your experience on our site. You can choose to disable cookies in your browser settings, but this may impact your experience.

2. How We Use Your Information

We may use your information for purposes such as:

Processing Transactions: To process orders, deliver products, handle payments, and manage your purchases.

Customer Service: To respond to your inquiries, provide support, and address any concerns.

Marketing and Communication: With your consent, we may send you promotional content, special offers, and updates on our products. You may opt-out at any time.

Improving Our Services: To analyse usage trends, improve our website and services, and enhance user experience.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following cases:

Service Providers: We may share information with third-party service providers to assist with order processing, payment services, delivery, and marketing.

Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.

Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new owner.

4. Your Rights and Choices

Depending on your location, you may have rights over your personal information, such as:

Access and Correction: You may request access to or correction of your personal data.

Deletion: You may request the deletion of your personal information where applicable.

Marketing Preferences: You can opt-out of marketing communications by following the instructions in the emails we send or by contacting us.

5. Security

We take reasonable measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet or method of electronic storage is 100% secure.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us to request deletion.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page. Your continued use of our website after changes are posted signifies your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at info@starstruckaus.com